These Terms and Conditions govern your use of AlterSpin, operated by Dreamline Ventures SRL and licensed under the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). By registering an account and using our services, you confirm that you have read, understood, and agreed to the rules set out below. Please read them carefully before proceeding.

Eligibility and Account Responsibilities

To register and play at AlterSpin, you must be at least 18 years of age. Adult residents of the United Kingdom are eligible to register and play under these terms, provided they meet all age and identity requirements. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before registering.

Each player is permitted to hold one account only. Opening duplicate or linked accounts — whether under your own name or another identity — is strictly prohibited. If we detect multiple accounts belonging to the same individual, we reserve the right to close the additional accounts, void any associated balances, and withhold pending withdrawals pending investigation.

You are responsible for ensuring that all personal details provided at registration are accurate, complete, and kept up to date. We may request supporting documentation at any point to verify your identity, age, or payment method. Failure to provide satisfactory verification within a reasonable timeframe may result in your account being suspended or closed.

You must keep your login credentials confidential and must not share them with any third party. We are not liable for losses arising from unauthorised access to your account where you have failed to maintain reasonable security over your credentials. If you suspect that your account has been accessed without your authorisation, you must notify us promptly through our support channels.

Bonuses, Withdrawals, and Prohibited Conduct

Any bonus credited to your account is subject to a wagering requirement of 40 times the bonus amount before a withdrawal can be requested. A minimum deposit of £20 is required to activate a bonus offer, and a maximum bet of £5 per round applies while a bonus is active. Bonus funds are valid for ten days from the date of activation. We reserve the right to void bonus funds and any winnings derived from them if we determine that the applicable terms have not been met.

Withdrawal requests are processed within 0–24 hours, subject to completed verification. The minimum withdrawal amount is £20. We may delay processing where additional identity checks are required or where a transaction is flagged for review.

We strictly prohibit the use of automated software, bots, or any tool designed to gain an unfair advantage over other players or the house. Collusion between players, fraudulent chargebacks, and any form of manipulative play are equally prohibited. Where we have reasonable grounds to suspect such activity, we may suspend your account, withhold funds, and report the matter to the relevant authority without prior notice to you.

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will make reasonable efforts to notify you in advance. Continued use of AlterSpin following any update constitutes your acceptance of the revised terms. If you do not agree with an update, you should cease using the site and contact our support team to close your account. Any dispute arising under these terms will be handled through our internal complaints process in the first instance, with escalation available to the relevant regulatory body if a resolution cannot be reached.